Notation based on the Specified Commercial Transactions Act

Vendor

Graceland Co., Ltd.

Operations Manager

Keiko Imoto

Address

460-6 Kuinose, Wakayama-shi, Wakayama 641-0001, Japan

Phone Number

073-472-0707

Fax Number

073-472-0708

Email Address

info-japan@graceland.co.jp

https://www.liebeseele.jp

Sales Price

Displayed for each product. (All prices include tax.)

How to Order

Orders via internet, phone, fax, or postcard

Credit Card Payment

• Accepted cards: VISA, Master Card, American Express, Diners

• If you wish to pay by bank transfer, please contact our representative through our inquiry form.

Please pay within 14 days of the payment slip issuance. The payment deadline is also noted on the payment slip.

1–7 days after receipt of the shipment notification email

Shipping is free for purchases (per shipment) of 10,000 yen or more.

For purchases (per shipment) under 10,000 yen, a shipping fee of 500 yen (excluding tax) will be charged. Please note that an additional 1,000 yen shipping fee applies to Hokkaido, Okinawa, and some remote islands.

As these products are made of genuine leather, please be aware that the natural characteristics of the materials may result in some fuzzing, uneven color, wrinkles, surface scratches, or slight loss of shape. Additionally, slight irregularities in stitch width, dimensions, or sewing may occur at the seams.

• Returns/Exchanges due to defects: Please return the item to us within 7 days of arrival or notify us via email or phone. *We will cover the shipping costs.

• Returns/Exchanges due to customer preference: Returns and exchanges are accepted within 7 days of receipt, provided the item is unopened and unused. *The customer is responsible for shipping costs.